Malaysia Digital Arrival Card 2026: Free MDAC Entry Rules
The mandatory free arrival card, who is exempt, the 3-day filing window and how to spot the fake sites
Last updated: October 13, 2026 — Every traveller entering Malaysia by air must hold a Malaysia Digital Arrival Card, commonly abbreviated the MDAC. Malaysia's Immigration Department made the card mandatory for all foreign visitors from 1 January 2024, and it replaced the old paper arrival card that used to be handed out on the plane. The MDAC is completely free when filed through the official government portal, it must be submitted within three days before arrival including the arrival date, and it is required on entry only — you do not file a card when you leave. This guide explains exactly who needs the MDAC, who is legally exempt, what information the form asks for, what happens if you arrive without one, and how to identify and avoid the paid lookalike websites that charge travellers for a form the government issues at no cost.
The single most important detail on this page is the address of the official portal. The Malaysia Digital Arrival Card is submitted only through the Immigration Department system at imigresen-online.imi.gov.my. Any other site that asks you to pay a fee is operating outside the official process. Malaysia's own foreign ministry has warned travellers about this, and we cover the warning in detail further down.
MDAC at a Glance
| Item | Detail |
|---|---|
| Is it mandatory? | Yes, for all foreign visitors since 1 January 2024 |
| Official website | imigresen-online.imi.gov.my |
| Cost | Free |
| When to submit | Within 3 days before arrival, including the arrival date |
| Applies to | Entry into Malaysia only, not departure |
| Per traveller? | Yes, one card each, including infants and children |
| Confirmation | Email confirmation with a QR code |
| Passport validity needed | At least 6 months |
The MDAC is a digital travel authorisation rather than a visa. It does not grant you the right to enter Malaysia on its own, and it does not replace a visa if your nationality requires one. It is a pre-arrival registration that records who is arriving, on which flight, and where they will be staying, so that immigration officers have your details on file before you reach the counter. Think of it as the digital equivalent of the paper arrival card that flight attendants used to collect.
Who Needs the MDAC
The short answer is that essentially every foreign national entering Malaysia needs an MDAC, regardless of nationality and regardless of how long you plan to stay. This includes tourists, business visitors, people transiting who intend to clear immigration, and travellers arriving by air on any visa type. The requirement applies whether you hold a visa in advance, are visa-exempt, or are entering on a pass such as the Malaysia My Second Home programme.
The card must be completed per traveller. That means each person arriving needs their own MDAC submission with their own passport details, and this includes infants and children, even though a parent is handling their travel documents. The Immigration Department does not accept a single group or family submission covering several travellers. However, one person may submit the form on behalf of other travellers, for example a parent completing the MDACs for a family or a travel organiser handling a group, provided each traveller's own passport details are entered correctly and each receives their own confirmation.
The MDAC is required on entry to Malaysia only. There is no equivalent departure card, so you do not need to file anything when you leave the country. If you are simply transiting through a Malaysian airport and staying inside the international transit area without clearing immigration, you do not need an MDAC, because you are not entering Malaysia. The moment you pass through immigration, the requirement applies to you.
Your passport should hold at least six months of validity beyond your planned date of entry. That is a separate requirement from the MDAC itself, but immigration officers check both, and a passport that falls short of the six-month rule can be a problem even if your arrival card is in order.
Who Is Exempt from the MDAC
A defined and relatively short list of travellers is exempt from the Malaysia Digital Arrival Card. The exemptions are published by Malaysia's Immigration Department and reflected in the official guidance carried on Malaysian mission websites. The exempt categories are:
- Singapore citizens entering Malaysia.
- Holders of diplomatic and official passports.
- Malaysian permanent residents, who are not foreign visitors for this purpose.
- Holders of long-term Malaysian passes, which include the Employment Pass, the Student Pass, and the Malaysia My Second Home (MM2H) pass.
- Travellers using the Brunei General Certificate of Identity (GCI) arrangement.
- Travellers using the Brunei Frequent Traveller Facility.
- Holders of a Thailand Border Pass.
- Holders of an Indonesia PLB document.
- Airline crew members travelling on duty.
If you do not fall squarely into one of these categories, assume you need the MDAC. The exemption categories are specific, and a tourist travelling on an ordinary passport is not exempt simply because they are arriving from a neighbouring country or on a short trip. When in doubt, filing the card costs nothing and takes a few minutes, which is a far better outcome than arguing your case at the immigration counter.
How to Apply for the MDAC Step by Step
The application is completed online and there is no paper form and no appointment. Have your passport, your flight details, and your Malaysian accommodation address ready before you start.
- Open the official portal. Go to the Malaysia Immigration Department system at imigresen-online.imi.gov.my and select the Malaysia Digital Arrival Card service. Confirm you are on the government domain before entering any personal data.
- Enter your traveller details. Provide your full name exactly as it appears in your passport, your passport number, your nationality, and your date of birth. These must match your passport character for character, because the details are checked against your document at the counter.
- Enter your travel details. Give your arrival date, your flight number, and the mode of arrival. The arrival date should be the date you actually expect to clear immigration.
- Give your accommodation in Malaysia. Provide the address where you will be staying, whether that is a hotel, a friend's residence, or a rented property.
- Provide a working email address. The MDAC confirmation is sent by email, and you need to be able to show it. Use an address you can access on the road, and make sure you can open the message and the QR code on your phone.
- Submit and save the confirmation. After submission you receive a confirmation, normally with a QR code. Save it as a screenshot and as a PDF so you can produce it even without a data connection, and check that the details are correct before you travel.
If you spot a mistake after submitting, you do not edit the existing card. Instead, submit a new MDAC with the corrected information. The most recent valid submission is the one that counts, so make sure the correction is actually refiled rather than assumed.
The 3-Day Submission Window
The MDAC must be submitted within three days before your arrival in Malaysia, including the arrival date. So if you land on a Friday, you can file from Tuesday onward. Filing too early is not useful, because the card is tied to a specific arrival window, and a submission made well outside that window may not be treated as valid for your trip.
The practical advice is to file two or three days before departure and to do it once your flight details are settled. You need your flight number for the form, so wait until the itinerary is confirmed, then file, then save the confirmation. Filing on the morning of travel is risky if the portal is slow, your connection drops, or you discover a typo and need to refile. Filing a week ahead is also risky because it falls outside the three-day window.
One submission covers one entry. If you leave Malaysia and return later, you will need a fresh MDAC for the new arrival, filed inside the three-day window for that trip. The card does not function as a multi-entry permit.
Cost and the Lookalike Website Warning
The Malaysia Digital Arrival Card is free. The official process carries no fee at all, which Malaysia's immigration authorities and foreign ministry have both made clear. Government guidance reproduced on official channels lists the service as having no payment channel attached to it, meaning there is nothing to pay when you file through the correct portal.
This is exactly why travellers need to be alert for lookalike websites. Because the MDAC is a widely searched, mandatory, pre-arrival form, a number of third-party sites have appeared that mimic the official process and charge visitors a fee to submit the card for them. Reported charges on such sites run to amounts around $59.99, which is startling for a form the government issues for free. Some of these sites look genuinely official, using similar wording, similar colours, and search-engine placement that puts them near the top of results.
Malaysia's own foreign ministry has addressed this directly. Official mission guidance carries the warning "BE CAUTIOUS OF MDAC WEBSITES THAT DO NOT REPRESENT US", making it clear that not every site offering to complete your arrival card is connected to the Malaysian government. The safest rule is a simple one: the MDAC is filed only through imigresen-online.imi.gov.my, and it is never paid for. If a page asks for a card number, a service fee, or an "expediting" charge, you are not on the official portal.
| Signal | Official portal | Lookalike site |
|---|---|---|
| Domain | imigresen-online.imi.gov.my | Non-government domain mimicking the name |
| Fee | Free, no payment step | Charges a service fee, reported around $59.99 |
| Payment ask | Never asks for card details | Requests a card number to "process" the form |
| Purpose | Files your MDAC with Immigration | Submits on your behalf, sometimes inaccurately |
| Confirmation | QR confirmation from the official system | Receipt for a payment, not an immigration record |
Arriving Without an MDAC
The MDAC is a mandatory entry document, and arriving without one is not treated as a minor paperwork gap. Consular and mission guidance is explicit that travellers should register before boarding the flight, which reflects how seriously the requirement is taken on the ground. If you reach Malaysia without a valid MDAC, the consequences can include being delayed at immigration, being refused clearance, or being denied boarding by your airline before you ever leave your departure airport.
The airline-side denial is the one that catches people out. Carriers are responsible for checking that departing passengers hold the documents required for arrival, and because the MDAC is a mandatory pre-arrival registration, a crew may refuse to let you board if you cannot show a valid confirmation. This is why the practical guidance is to file before you fly rather than to plan to sort it out on arrival, and why you should save the confirmation offline so that a lack of mobile data cannot leave you unable to prove compliance.
If your situation changes after filing, for example a new flight number or a corrected passport detail, refile a fresh MDAC rather than travelling on the old one. An MDAC containing information that does not match your passport or your actual flight is not a reliable document to present at the counter.
Common Mistakes to Avoid
- Paying a third party for the form. The MDAC is free. Paying a lookalike site does not buy you a faster or more official registration, and it can mean your details are submitted incorrectly or not at all.
- Filing too early. The card must be filed within three days of arrival including the arrival date. A submission made a week ahead falls outside the window.
- Using the wrong arrival date. Enter the date you will actually clear immigration in Malaysia, not the date your journey begins.
- Passport details that do not match. Name, passport number, and nationality must match your passport exactly. A mismatch between your MDAC and your document invites questions at the counter.
- Forgetting children. Every traveller needs their own MDAC, including infants. A parent's card does not cover a child.
- Assuming a family submission is accepted. There is no group or family filing, although one adult can complete separate cards on behalf of others.
- Not saving the confirmation. Email can be unreachable without data. Save the QR confirmation as a screenshot and a PDF.
- Ignoring passport validity. You still need a passport valid at least six months, which is checked independently of the MDAC.
- Thinking you need one to depart. The MDAC applies on entry only. There is no departure card.
- Assuming transit requires it. If you stay inside the international transit area and never clear immigration, you do not need an MDAC.
Treating the MDAC as a genuine travel document rather than an optional form is the right mindset. It is mandatory, it is free, it takes only a few minutes, and it is the kind of thing that is far easier to complete calmly at home than to resolve under pressure at an airport. For travellers connecting onward to other destinations in the region, our guides to Singapore entry rules and the best time to visit the Maldives cover the neighbouring legs of a multi-country Southeast Asia itinerary.
Frequently Asked Questions
Sources & Verification
This page is compiled from official government publications. Verify any requirement that affects your travel plans at the source before you apply:
- Malaysia Immigration Department — Official Malaysia Digital Arrival Card portal
- Ministry of Foreign Affairs Malaysia — Official MDAC information and lookalike website warning
- Jabatan Imigresen Malaysia — Immigration Department of Malaysia
Last verified: October 13, 2026. See our editorial standards and full source list.